Keeping it simple

Keeping it simple

🤔I was thinking today to myself, what are we doing right that other company who lost the contract is not doing? 👊🏻The answer is I think pretty simple, and that we do the basic things really well. ⏰We use a clock in & out app for our staff, so we know when people...
Keep doing the right thing

Keep doing the right thing

🧼This week, we started a new contract! 🤷🏻‍♀️The client was just not getting a good service from their previous prover. 🙄You know we all have ups and downs but the problem is that this wasn’t getting solved for months and months. ⏰If the mistake or the complaint was...

Overworked?

🏨A lot of my staff also have a second job. Some of them work in a hotel. 😪They usually are really overworked and exhausted. 🧹Sometimes when I see them at their office cleaning premises, they come in visibly tired, flustered cheek, but motivated to work. This inspires...
Extreme ownership

Extreme ownership

🌞Happy Monday everyone! 🧹I asked the chat GPT to give me a summary of the cleaning industry in the UK. 🥷🏻Apparently the gig economy workers, the so-called “self-employed” cleaners are on the rise. This was not a surprise though as I have been encountering...
Proud of your work

Proud of your work

🧩Following up on our recent chat with clients, we have been implementing some changes in a lot of our locations. 🪑One of the client asked if we can place the chairs in a different way, and they sent us pictures. I have forwarded this pictures onto our staff and asked...
Ongoing trainings

Ongoing trainings

⏰Recently we have been busy chatting to our clients and making sure they are 100% happy with our work. 🙏🏻As well as our staff, sometimes clients do not express their unsatisfaction until we actively get in touch with them. 👍We just wanted to say that we have never...