Since I started doing my business full-time and hiring new staff, I have made lots of mistakes.
First of all, I thought a good manager is someone who monitored people constantly.
I thought that was managing, but I was so wrong.
When I tried to control everything that people did, I got more stressed, and if things were not getting done the way I wanted then I got really upset😂
So I had to change my approach.
I started giving people more “freedom”, and to trust them. Sometimes it was hard as things were getting missed etc. However, as long as I give them direction and sufficient information and tasks to do, it was alright.
Even better, when you give people responsibility, they often got motivated and was really getting things done.
It was a revelation for me, I always thought looking over their shoulders and controlling everything is the way to go. But this was so wrong.
Giving people that freedom and breathing space, and making people feel that they are trusted really can boost their confidence.
It can also work on opposite way of course.
If you give too much freedom to someone who is just lazy and just not wanting to be there would have an adverse effect. I experienced this first hand, I gave someone too much freedom and then they were stealing,(stealing stuff from a cleaning cupboard!) or in one case I found him sleeping on a couch when I came back to check on him😂
Safe to say we didn’t keep him for long😂
But now that I went through all this I can identify who I could give more freedom to etc! And the key is to identifying this quickly. Also we will give people a trial period so that if anything happens we can let go of people, or they can leave if they feel like the job is not right for them.
And now it is not only me but I have team of people involved in making that hiring decision so that we can discuss the candidates and make a better choice.
Weekly talk with the manager means that we can discuss new starts and making sure they are the right fit for our company. And it is working so far!
People think “anyone can clean” and say I have it easy to hire people but that is just not the case.
Some people are definitely more suited to cleaning than others, it is definitely a skill that can be learned, but you really need to have the right mindset to do the job.
We really do our best to identify and keep great people who work with us for a long time 🙂
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